What’s Included with Hosting & Maintenance (H&M)

Effective as of: October 21, 2024
  • Hosting on high-performance virtual private server (VPS)
    • This is not the typical “shared hosting” available at most hosting providers, which is significantly slower and less secure
  • Administration of website hosting account & environment
  • Administration of WordPress, including ongoing updates
    • Includes installation of monthly patches and updates for the core system, as well as any 3rd party plug-ins
  • Monthly backups (more frequent options available) and 90 days of backup storage
  • SSL certificate
  • Cloudflare account setup and maintenance
    • Includes DDoS (distributed denial of service attacks) and other protections
    • Includes a global CDN (content delivery network) for faster load times
  • Web application firewall (WAF), anti-hacking, anti-bot, anti-virus, and anti-malware protection
  • Zero-cost troubleshooting in the event of a malware or virus attack
  • Software licenses for the following (not used on all sites):
    • WPBakery Page Builder
    • Slider Revolution
    • UberMenu/Mega Main Menu
    • and possibly others
  • One (1) “simple” content update per month at no cost (see H&M Monthly Allowance)
    • Does not roll over month-to-month
  • Priority website support
    • Advanced troubleshooting for any 3rd party software issues
    • There could still potentially be charges for the time spent troubleshooting any issue that is not directly related to development provided by Electric Bricks
  • Unlimited* no-cost professional consultation
    • The staff of Electric Bricks is available for scheduled calls to answer any questions relating to:
      • Digital marketing strategy
      • Website upgrades and functionality
      • Domain name and DNS issues
      • Most email issues
      • And much more
    • Access to Electric Bricks’ extensive network of strategic partners
      • Electric Bricks has long-standing relationships with many highly qualified, professional service providers in a variety of adjacent industries, such as:
        • IT (information technology)
        • App development
        • Photography and videography
        • Commercial printing
        • Signage
        • Financing
        • Other marketing professionals
    • *Within reasonable limits

Electric Bricks reserves the right to add new policies, or change, update or remove any existing policy at any time without written notice.
 
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